Customer service

Returns and refunds

You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing the trader. You will then be credited with the total amount, including shipping costs. Only the costs for returning the goods from your home to the shop are for your own account. If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on [email protected] We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order.

We encourage you to notify us of complaints by sending an email to [email protected] If this does not lead to a solution, it is possible to sign up for dispute mediation by WebwinkelKeur/ValuedShops. From February 15, 2016 it is for EU consumers possible to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We do advice to submit your complaint first to us or by contacting WebwinkelKeur/ValuedShops.

Code Blauw VOF – also known under the name The Best Greek Wines

Nieuwstraat 44 

3771 AT Barneveld (The Netherlands)

+31 342 769 068;

[email protected]

Payment

We will refund your order in 14 days after the confirmation of returning the order. This is only possible if the return order is received in proper matter. If you do not comply with the terms of returning the product, or do not send it back. You will not have the right to refund your order.

When the product is damaged because of careless behavior, you will be responsible for any depreciation of the product.

For more information visit our terms of use.

Exceptions on returning

Exceptions on the right of returning is possible for products that:

  1. the entrepreneur has established corresponding the specifications of the customer;
  2. in the event the product has been used within the withdrawal period;
  3. cannot be returned by the nature of the product;
  4. can age and spoil fast;
  5. of which the price is bound to the fluctuations on the financial market on which the entrepreneur has no influence on;
  6. for products of hygiene of which the consumer has broken its seal.

Company information

The Best Greek Wines is a brand of Code Blauw

Chamber of Commerce number: 63916622

VAT registration number: NL855452183B01

Nieuwstraat 44, 3771 AT Barneveld (The Netherlands)

[email protected]

+31 342 74 57 12